Careers

Looking to work in a dynamic environment and learn about the exciting world of travel, tourism, and the cruise industry? Port Charlottetown is looking for a flexible and self-motivated individual to join the team as a Cruise Coordinator to work closely with the Director of Marketing and Cruise Development.

Responsibilities include:

• Assist with developing and curating engaging, creative content for social media platforms.
• Monitor, evaluate and present research analytics trends in digital media and cruise industry. Identify methods to increase brand awareness.
• Creating content for Faces of Cruise and Did You Know series and creating content for social and media platforms.
• Coordinate with relevant departments any facility issues related to guest services.
• Assisting with the coordination and management of daily activities at the port, working with shore excursion providers, guest information services and Port Charlottetown staff.
• Researching opportunities for growth in the tourism/cruise sector.
• Assisting with the development and maintenance of Port Charlottetown’s brand identity.
• Researching the history of Port Charlottetown and creating an information package to be used for communications and social media purposes
• Providing feedback, creating reports regarding shore excursions, port evaluations and incorporating customer feedback.
• Liaising with the Social Media Coordinator to create content for social and digital media platforms and cruise-specific storyboards.
• Assisting in operating the Cruise Welcome and Farewell programs.
• Coordinating with relevant departments any facility issues related to cruise.
• Performing other assigned duties as required.

Requirements include:
Must have excellent communication skills, both oral and written. Must be fluent in English, bilingualism is an asset. Must be self-motivated with excellent interpersonal skills and the ability to liaise diplomatically with internal organizations and external clients. Must be able to work independently and as a part of a team and be available on cruise days. Excellent organization and time management skills, and the ability to perform a diverse portfolio of tasks are required for this position.

Skills which will be developed include:

• Marketing skills including the development of marketing tools such as sales enablement materials and newsletters
• Communication and teamwork skills
• Client service skills
• Leadership skills
• Public relations skills
• Business development skills
• Researching, reporting, writing and presentation skills
• Organizational and time management skills
• Problem-solving and decision-making skills

Note: Only shortlisted candidates will be contacted for further steps in the selection process. Please submit your resume and a cover letter detailing your relevant experience to maintenance@portcharlottetown.com

Wage: $18/HR- $25/HR Based on qualifications

Application Deadline: August 23^, 2024

Note: Only shortlisted candidates will be contacted for further steps in the selection process.